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SHIPPING & RETURNS

SHIPPING POLICY

All orders are neatly and carefully packed with care to avoid damage in shipping. Depending on the items ordered different packing materials or boxes will be used to get them to you in one piece. We ship with the Shippo service app utilizing USPS, UPS, and Fedex depending on rates and delivery address. Most items will ship within 24-48 hours upon placing an order and take anywhere from 2-4 days to arrive. A tracking number will typically be provided by email once the order has shipped. 

RETURN & EXCHANGE POLICY

Due to the small nature of the business and our limited operations, returns and exchanges are generally not accepted, but if you are dissatisfied with your product, it is damaged in shipping, or other major issues occur we will do our best to make it right. Please email us at hello@provisioncandles.com with any issues or problems with your order. 

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